Forum >The part labeled 47 26V VT fell off my Romeo Board
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The part labeled 47 26V VT fell off my Romeo Board

userHead ajcutler53 2011-02-25 18:58:00 4627 Views2 Replies
The day I received my Romeo Board last week I noticed that a 47 26v VT (which looks like a capacitor) was loose. I emailed the DFRobot store manager and described this. The next day it fell off when I picked up the board, and I sent another email. Did not hear back. The following day I sent another email and did not hear back.

I am concerned about using my Romeo board with that component off. Also, [b]how can I get the attention of DFRobot regarding a replacement?[/b]

Thanks,

Alan :(
2011-02-25 20:48:56 Thank you.  I just sent the email (with the order #, shipping address, and photo of the Romeo) to [email protected]

Alan
userHeadPic ajcutler53
2011-02-25 19:58:08 Please send you order ID and shipping address to sales at dfrobot.com.  Our staff will handle the replacement issue.

BTW, please also attach a picture of the romeo.
userHeadPic R2D2C3PO