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RpLidar laser module broken

userHead Account cancelled 2016-11-19 01:39:41 1569 Views1 Replies
Hi,

I've acquired the RpLidar and now i've seen the laser module is broken, how do I proceed to obtain an spare or to repair it.

Regards
2016-11-21 22:27:30 May I confirm that you are using this laser:make_clickable_callback(MAGIC_URL_FULL, ' ', 'https://www.dfrobot.com/index.php?route=product/product&search=DFR0445&description=true&product_id=1461', '', ' class="postlink"')

If so, can you provide me some pictures or more detailed info about the laser? These would help us to know more what happened.

PS: Please give me your order ID, under the warranty(90 days), if its our product issue, you are entitled to demand a replacement or can be repaired.
userHeadPic Wendy.Hu