Forum >Touchscreen overlay not working
Touchscreen overlay not working
nakedauto 2017-01-10 20:43:56 6319 Views5 Replies Hey guys, I have a LattePanda up and running with a keyboard and mouse, and the standard display. I had to wait for the touchscreen overlay to come in, and when it finally arrived I installed it, connected the ribbon cable and... nothing.
The USB keyboard and mouse still work, but no touchscreen. I tried rebooting with no keyboard or mouse, thinking maybe they were conflicting but still nothing. I looked around in the manuals and on the LattePanda website but cannot find anything about any drivers that need to be loaded or any settings that need to be changed for the touchscreen overlay. Am I missing something here? Or did I get a bad touchscreen overlay?
-Darren
The USB keyboard and mouse still work, but no touchscreen. I tried rebooting with no keyboard or mouse, thinking maybe they were conflicting but still nothing. I looked around in the manuals and on the LattePanda website but cannot find anything about any drivers that need to be loaded or any settings that need to be changed for the touchscreen overlay. Am I missing something here? Or did I get a bad touchscreen overlay?
-Darren
2018-05-24 10:57:18 I have two touchscreen overlay's with exactly the same problem. Ordered the LattePanda, screen and touch overlay. First Panda doesn't work with either display. Second panda works with both screens, but calibration for right side of screen is always off.
I suspect they have not figured this out yet! Not sure I can recommend the product at all. Getting help from them is slow and takes many emails to get past my perceived language/cultural barrier. will.brake
I suspect they have not figured this out yet! Not sure I can recommend the product at all. Getting help from them is slow and takes many emails to get past my perceived language/cultural barrier.
will.brake 2017-01-21 02:03:25 Hi
Ok, I got it. You are entitled to demand a RMA. You can go to your order page to apply RMA, our store will deal with your requirement ASAP.
Wendy.Hu
Ok, I got it. You are entitled to demand a RMA. You can go to your order page to apply RMA, our store will deal with your requirement ASAP.
Wendy.Hu 2017-01-16 15:29:41 I found the Windows Touchscreen calibration utility. I cannot calibrate the right hand side of the screen. The left side clicks just fine, however the right side has no response at all from my finger. I think I will require an RMA from you.
-Darren nakedauto
-Darren
nakedauto 2017-01-13 15:31:16 Hi Wendy! Thank you for the reply. I was in the process of downloading the complete operating system and was going to reinstall it, as another post said that was what worked for them. While doing this, I crashed the lattePanda, and ended up restarting it a couple times. Suddenly the touchscreen is working! I never loaded any drivers or re-installed the system. The Goodix drivers show no issues in the device manager at this point - I did not get a chance to look before the crash when things weren't working though, so I can't say for sure if there was ever a problem there or not.
There is, however, another problem now though. If I touch near the left side of the screen, the touch position is reasonably accurate - however as I move towards the right side of the screen, things start getting way off. If I touch at the far right of the screen, my touch position is off by almost 1/2" on the screen. With such a small screen, this is unacceptable! Is there any configuration utility for the touchscreen? I couldn't readily find one under Windows, but maybe I'm not looking in the right area.
-Darren nakedauto
There is, however, another problem now though. If I touch near the left side of the screen, the touch position is reasonably accurate - however as I move towards the right side of the screen, things start getting way off. If I touch at the far right of the screen, my touch position is off by almost 1/2" on the screen. With such a small screen, this is unacceptable! Is there any configuration utility for the touchscreen? I couldn't readily find one under Windows, but maybe I'm not looking in the right area.
-Darren
nakedauto 2017-01-12 23:55:47 Can you find "Goodix touch HID " in the "Human Interface Devices " of "Device Manager"? If you find any warning sign on it, please recover the driver which we share in the store pagemake_clickable_callback(MAGIC_URL_FULL, '.', 'https://www.dfrobot.com/index.php?route=product/product&product_id=1414', '', ' class="postlink"') If it still doesn't work,please ask a RMA with us Wendy.Hu
Wendy.Hu 