Forum >Dimension on FIT0397 data sheet drawing and the actual size is different (20mm)
Dimension on FIT0397 data sheet drawing and the actual size is different (20mm)
eddie.chia 2017-08-11 17:43:02 1715 Views2 Replies Hi, I have bought 3 piece of "12V 168P Gear Motor with Encoder", part no FIT0397 on amazon "SparkyKit". I have download the datasheet of the motor "FIT0397_45PA27G-45ZYT75-1245.pdf" on the website. draw out the part base on the drawing. after the design, I purchase the motor, 3 unit. It take some time for the motor to ship out, so I start my base plate and other part fabricate.
When I received the motor, there is one piece having some issue, so I got it replace. But when start to assembly, I found that the motor cannot fit into the base plate. I check all parts..
Finally I came to know that the motor and the drawing attached on the website is different, 20mm each, all together 40mm out!! the whole of the base plate cannot be use!!! it cost me USD400.
Now the question is, how can your company publish a drawing on the website and the actual one I received is such a big different, 20mm??
The base plate cost me USD400, I cannot throw away, the motor I bought 3 pcs, can return??
All the parts I fabricate is base on the motor spec, if I change the motor, I have to throw away the parts??
Please Help!!!
Eddie
When I received the motor, there is one piece having some issue, so I got it replace. But when start to assembly, I found that the motor cannot fit into the base plate. I check all parts..
Finally I came to know that the motor and the drawing attached on the website is different, 20mm each, all together 40mm out!! the whole of the base plate cannot be use!!! it cost me USD400.
Now the question is, how can your company publish a drawing on the website and the actual one I received is such a big different, 20mm??
The base plate cost me USD400, I cannot throw away, the motor I bought 3 pcs, can return??
All the parts I fabricate is base on the motor spec, if I change the motor, I have to throw away the parts??
Please Help!!!
Eddie
2017-08-13 05:37:44 Hi all,
Attached below is the drawing with the correct dimension as per actual part, whom ever need the 3d part can write to me. I have written to the admin, no action was taken. There must be some one out there who bought this part might have the same problem or whom ever want to buy this part, please take note.
eddie eddie.chia
Attached below is the drawing with the correct dimension as per actual part, whom ever need the 3d part can write to me. I have written to the admin, no action was taken. There must be some one out there who bought this part might have the same problem or whom ever want to buy this part, please take note.
eddie
eddie.chia 2017-08-12 05:19:22 Hi all,
Attached below is the picture of the actual part received and measure, its 145mm, but the drawing stated 125mm.
To all other whom use this part to design, please take note!!! I have written to the admin, but no action taken!! eddie.chia
Attached below is the picture of the actual part received and measure, its 145mm, but the drawing stated 125mm.
To all other whom use this part to design, please take note!!! I have written to the admin, but no action taken!!
eddie.chia 