No reply from tech support

Juriaaaab 2022-08-12 00:43:40 248 Views3 Replies
Hey,

I have contacted the tech support ([email protected]) about a week ago and still have not got an answer. Is that normal?

I bought a product like three weeks ago, and unfortunately it stopped working, so it would be nice if they could help me with that.

2022-08-12 09:20:43

Hello, can you tell me your email address? We will give priority to it.

jenna

Juriaaaab wrote:

Sure.

[email protected]

2022-08-12 13:02:02 Juriaaaab wrote:

Alright, thanks, that worked. Now do I have to wait a week again until I get my next response? Don't you guys check your email once a day?

2022-08-15 23:55:52 2 Replies