Forum >No reply from tech support

No reply from tech support

Juriaaaab 2022-08-12 08:43:40 407 Views3 Replies
Hey,

I have contacted the tech support (techsupport@dfrobot.com) about a week ago and still have not got an answer. Is that normal?

I bought a product like three weeks ago, and unfortunately it stopped working, so it would be nice if they could help me with that.

2022-08-12 17:20:43

Hello, can you tell me your email address? We will give priority to it.

jenna

Juriaaaab wrote:

Sure.

Juri26@outlook.de

2022-08-12 21:02:02 Juriaaaab wrote:

Alright, thanks, that worked. Now do I have to wait a week again until I get my next response? Don't you guys check your email once a day?

2022-08-16 07:55:52 2 Replies

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