DF2301QG gravity offline voice recognition module

Dear DFRobot Technical Support Team,
I hope you are doing well.
I recently ordered the DFRobot Gravity Voice Recognition Module DF2301QG V1.0 from Evelta Electronics (India). I received the module on 16th April 2025, but unfortunately, it is not functioning properly.
Here are the details of the issue:
Order Number: 151448
Date of Purchase: 13th April 2025
Date of Delivery: 16th April 2025
Module: DFRobot Gravity Voice Recognition Module DF2301QG V1.0
Issue Description:
When I first tested the module, I powered it with 3.3V from an Arduino Nano, but the red power LED on the module did not turn on. Then I tried supplying 4.1V, but still, the module did not power up — no LED or response at all. It seems completely non-functional.
I have contacted Evelta regarding this, and they suggested I reach out to your team for confirmation. Kindly help me identify whether the module is faulty. If required, I can share additional images or videos of the setup and issue.
Looking forward to your guidance and support.
I have sent an image and a small video to the mail. The forum is not allowing me to send files — like, I’m unable to select the image. I will send it once again now to “patelkaran576.pk@gmail.com.”
Thank you.
Best regards,
[Dakoriya Karan Rakeshbhai]
[8320777316]
[125, patel street, chhaprabhatha gam, amroli, surat - 394107]