Sorry, i use Windows 11.
I think I have the same problem. I bought two Beetle ESP32 C3 and they both behave the same way.I connect them to my windows 10 laptop and I get a new COM port called “USB Serial Device”. Then it disconnects and disappears. Then it does the same again over and over again.
I have an ESP32 DevKit M1 as well and that works fine, both with the onboard USB port and the USB pins.
I have tested two different cables and they both detect my phone when i plug it in.