My account has been upgraded to a new level, where can l receive the free shipping coupon?
My account is already enjoying a VIP discount, but a specific product is not showing the VIP price.
I would like to cancel the order. Will the used shipping voucher be refunded to my account after the order cancellation?
I placed an order previously, but some products were out of stock and not shipped. However, I don't have any new orders recently. Can I use the shipping coupon in my account to offset the shipping fee for the remaining products?
I want to upgrade my account to VIP3 to enjoy more VIP benefits. Are there any quick methods to earn points?
Why does my order show as processing, but the points haven't been credited to my account?
I need to change my email address while continuing to enjoy the current account's VIP benefits. Is there any way to do that?
I see that there are a lot of points in my account. Can these points be directly used for redemption, or do they have other purposes?